OrbitOps

Industry - Logistics & Travel

AI consulting and validated software delivery for logistics and travel teams under service pressure.

From route exceptions to warehouse handoffs, customer promises and shifting service windows, we help you automate the work that breaks when the operation is moving fast and the margin is thin.

Trusted by forward-thinking teams

NorthwindMeridianHalcyonVantageCadenceLumen

What logistics leaders
raise with us.

Most service loss happens in the gap between two teams, two systems or two shifts: a route change that never reached the driver, a handoff that never logged, or a customer promise that still depends on a live call.

01

Route and dispatch volatility

Late changes, missed handoffs and driver communication gaps create delays you can see only after they impact service.

02

Fleet and crew visibility gaps

Invoices, jobs, duty changes and vehicle availability sit in different systems, so planners are always chasing the latest version.

03

Fragmented customer comms

Reschedule requests, exceptions and delivery promises arrive in channels the teams cannot reconcile fast enough.

04

Manual exception handling

Every exception is a spreadsheet and a call, which turns a small disruption into a high-cost service failure.

05

Capacity planning by intuition

Demand changes, seasonal peaks and service promises are hard to predict without a live operating picture.

06

Low margin for service failure

One missed route or delayed handoff is enough to erode margin, reputation and repeat business.

Advice first, engineering second,
platform only when it earns its place.

Consulting leads, our engineers build, and our two platforms only show up when they save you time, margin and service resilience.

AI consultancy

Half the work is judgement: diagnose the operation, map where service breaks and decide what should be automated for real throughput gain.

Software engineering

A quarter is build. OrbitOps is a software development company, so our engineers ship the production systems your planners and crews need.

Two platforms

A quarter is reuse. AOS and Deal Pipeline help cut delivery time when they fit your operating model without forcing a new licence stack.

Two platforms & integrations we can reuse

Autonomous Operation System

Rules you write once, executed every day to move approvals, exceptions, handoffs and follow-up across operations without another human queue.

Explore the platform

Deal Pipeline Solution

Commercial pipeline discipline for route, contract and growth planning where a missed forecast can distort the whole business.

See how it works

System Integration

Your TMS, WMS, telematics, CRM and finance tools stitched into one dependable data layer with reconciliation you can inspect.

Discover integration

What we actually deliver in logistics & travel.

From shipment visibility to service recovery, our work is designed to keep the operation moving when time windows are tight and customers expect real-time updates. The same team can advise, build, integrate and support production delivery end-to-end.

Bespoke Software Development

From route planning to driver handoff and exception control, we build systems that fit the way your operation already runs.

Validation and governance,
agreed before we build.

We work with operations, IT and commercial stakeholders from the first workshop to define the service decision boundaries, risk controls and evidence each team needs before a workflow ships.

  • Shift-to-shift continuity with traceable job ownership and handoff notes
  • Exception handling routes that escalate to the right team before the customer feels the break
  • Live operational data aligned with dispatch, route, warehouse and service records
  • Governance-ready audit trails for service decisions, changes and approvals
  • Implementation that starts with a live operating problem rather than a software demo
Explore Platforms

Connects With Your Stack

OrbitOps sits alongside the systems you already use, without replacing them. CRM, warehouse software, comms tools, finance. It connects in and starts working from day one, with no lengthy migrations or downtime.

Every integration pulls data in, pushes automation out, and keeps your tools talking to each other in real time.

Our dispatch team used to spend the first hour of the day reconciling route changes by phone. Now the exceptions are already triaged and the customer update is automatic.

Kashif Rahman

Regional logistics operations lead

Real Systems. Real Results.

See All Stories
Northwind
PRIVATE EQUITY
Northwind

Reduced manual order processing by 40% in 6 weeks

Meridian
LOGISTICS
Meridian

Cut freight dispatch delays with real-time yard visibility

Halcyon
HEALTH CARE
Halcyon

Automated shift scheduling across 12 care facilities

Vantage
CPG
Vantage

Improved retail stock accuracy with live inventory sync

Ready to Run Smarter Operations?